Step-By-Step: Accessing Mercedes-Benz Repair Information

Per your requests, we are adding step-by-step instructions on how to access the vehicle maker repair information to complement our how-to-videos on the OEM Information pages. Easily reference this article by clicking the link under the video on the Mercedes-Benz OEM Information page.

To find the Mercedes-Benz repair information:

  1. Go to www.startekinfo.com
  2. Click Login (top right of webpage)
  3. Enter username and password
  4. Click Log on
  5. Click Xentry WIS (right side of webpage)
  6. A new popup window opens
  7. Enter vehicle
    • option 1: Enter VIN (best search option)
    • option 2: Select Chassis Mode from dropdown
  8. Click OK
  9. Click Standard
  10. Click "+" button under Groups area to filter by groups to search (60-65 are body related)
  11. Click "+" button under Information Types to filter information received
  12. Select All Information Types
  13. Click Search (button turns dark blue when selections are made)
  14. Click Eye icon to view document (right side of webpage)

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Article validated in 2024